Our Delivery Promise
We offer same day delivery to most areas – telephonic orders must be placed before 13:00 / Internet orders before 12:00. Delivery is guaranteed to be within 24 hours (not applicable over local and international peak periods) if order is placed outside of same day delivery time frames or to special delivery areas. Please note that Saturday orders need to be placed before 11:00 (internet orders 10:00) for same day delivery, certain areas are not guaranteed.
Interflora does not deliver on Sundays or Public Holidays.
IMPORTANT: DELIVERY TO CERTAIN AREAS CANNOT BE GUARANTEED. Please refer to specifics relating to your order item when placing your order.
Special delivery conditions apply to hospitals, hotels, ships, airports, funeral directors and cemeteries; i.e. where deliveries are made to a central point and not directly to the recipient. Please note that orders to a hospital must be delivered in a vase – bunches cannot be delivered. Funeral orders can be delivered at a specific time – please arrange with your Interflora contact person.
In certain cases the signature of a person authorized to receive the order shall be accepted as proof of delivery and the fulfilment of the order. Interflora cannot take responsibility for flowers being stolen.
At Interflora we always make every effort to deliver customer gifts to that special person. If the recipient is not available, the florist will leave a ‘Sorry, you were out’ card, inviting them to call the florist and arrange a more convenient delivery time. Rural areas still present a challenge and if there is no service available or if there is an additional delivery fee we will contact you.
Interflora cannot take responsibility for deliveries made to incorrect addresses submitted to us by the customer